Waste Industries - Privacy Policy

Waste Industries is sensitive to privacy issues with respect to the use of visitor/consumer information provided to us over the Internet. For this reason, we are disclosing to you our practices in gathering and using information that you provide to us.

In general, you can visit Waste Industries on the World Wide Web without telling us who you are or revealing any personal information about yourself. Our secure Web servers collect our visitor's domain names and IP addresses. This information is used to diagnose problems with our server, measure the number of visits and number of pages viewed, and register methods by which our site was found, and methods used for viewing our site. Waste Industries will use this information to evaluate how visitors use our Web site and how we can improve the content of the site.

Your Personal Information

From time to time we may conduct online surveys asking visitors for contact information (like their e-mail address), unique identifiers (like their names), and demographic information (like their zip code, age, etc.). We use such data to track the demographic information we receive from the surveys and to log the visitor's identity. This information is not given out to third parties, and not used to send the visitor any non-requested correspondence. When requested by a visitor, Waste Industries will contact or send materials to the visitor for marketing or other purposes. However, we will not make visitor-specific information gathered on our site available to unaffiliated organizations for commercial purposes. You may opt out of receiving information from us by contacting us at the address listed below.

If you are a Waste Industries customer and utilize our Customer Web site including links to our Electronic Billing & Payment Systems you will be requested to provide your e-mail address, account number, and postal address information. If you supply us with your email address or postal address you may receive periodic mailings and notices from us with information about our services. We will only disclose information concerning your account as necessary for completing transactions you authorize (for example, to an outside service that provides electronic billing & payments for us) and any party that receives your account information must agree to keep such information confidential. You may opt out of these services by contacting us at the address listed below.

Waste Industries is concerned with security of data and information we collect and will make every reasonable effort to safeguard and ensure the security, integrity and privacy of personal information stored on our servers & systems.

Waste Industries may make use of an Internet tool called "cookies" in order to provide you with tailored information and for identification purposes. A cookie is a small piece of data that a Web site can send to your browser, which may then be stored on your hard drive so we can recognize you when you return.

Internet Reliability Cautions

Because of the evolving nature of technology and as the Internet becomes more heavily used, the reliability of e-mail may be questionable. While we expect to receive your e-mail inquires without problems, we do caution visitors that there can be no guarantees that we will receive a particular email at a particular time. If you do send us an email inquiry and do not receive a response, we recommend a follow-up phone call to us.

The Waste Industries Web site may contain links to other sites. Waste Industries is not responsible for the content or the privacy practices employed by other sites.

Changes to our web site:

If business changes occur that impact our web site we may amend this policy from time to time.

We will post any revisions on this page. Last Revised: September 24, 2012

Questions & Contact us:

If you have questions about our Privacy Policy you may contact:
Waste Industries USA, Inc.
3301 Benson Drive
Raleigh, NC 27609