Trash Can Placement for Customers

How To: Curbside Placement

Residential Trash Pickup

Placement for curbside trash collection is incredibly easy, but it’s also incredibly important to ensure your waste and recycling services are handled properly. We don’t want to miss a collection, but we can’t pick up your trash if it isn’t by the curb when our truck gets there. That’s why we’ve provided this guide on container placement to ensure you’re ready each day before we get there.

When you sign up for service, Waste Industries will drop a 96 gallon trash can and recycling bin (if requested) at your home to begin your garbage collection service. By this time, you will also know your day of service, which will be provided to you by the branch collecting your waste.

Some areas with HOAs have specific regulations for when your trash should be at the curb, so always check your bylaws first, but it’s best to always put your container out the night before collection. That way even if we’re early, you won’t miss your pick-up.

  • Place your trash can and recycling bin at the curb with the wheels facing your house and the lid opening into the street.
Recycling Can Placement on Curb
  • Keep your garbage cans three feet apart and 10 feet from any obstacles such as mailboxes, cars, lamp posts, or power lines.
Recycling Can Spacing on Curb
  • Keep your container at the curb if it hasn’t been collected until the end of the day. Sometimes the timing of our arrival changes, and we don’t want to miss you if we come later or earlier than expected.

If you follow these guidelines, you shouldn’t have any problems with your collection, but as is always the case on rare occasions something can go wrong. So, if you have any issues with your collection, you can contact your local branch to report a missed collection. Our trucks are equipped with GPS tracking systems, so when you call we can check the vehicle’s time and location across its route and confirm a skipped collection, routing a relief vehicle to handle the miss.

Our job is to provide you with the best trash collection possible, so please don’t hesitate to reach out!

Need service? Sign-up today!